Books

Below is a listing of published books for beginning and experienced VoiceXML developers. The material contained in these books may not necessarily reflect the views or opinions of the VoiceXML Forum. If you are a VoiceXML enthusiast and would like to submit a book for posting, please e-mail admin@voicexml.org.

Definitive VoiceXML

The definitive reference guide to VoiceXML by Adam Hocek and David Cuddihy.

Adam Hocek, David Cuddihy
Format: Paperback, 480pp.
Publisher: Prentice Hall Professional Published: January 2003

VoiceXML 2.0 Developer’s Guide

Engineer your way to excellence! This professional resource explains in full detail how to build VoiceXML-based applications using real-world programs you can adapt for your own projects. The book includes three full-scale, enterprise-level applications complete with all source code.

The Staff of DreamTech Inc
Format: Paperback, 358pp.
Publisher: McGraw-Hill Companies
Published: June 2002

VoiceXML: Introduction to Developing Speech Applications

VoiceXML excels at introducing the process of developing speech-enabled applications. With advice including how to phrase a prompt, how to specify grammar for recognizing the caller’s response to a prompt, and what to do if the caller does not respond appropriately, this text answers fundamental speech user-interface questions. Jim Larson’s book is well suited as a college textbook for students and a trade book for professionals developing speech applications.

James A. Larson
Format: Paperback, 336pp.
Publisher: Prentice Hall Professional Technical Reference
Published: June 2002

VoiceXML: 10 Projects to Voice Enable Your Web Site

VoiceXML is rapidly becoming the de facto language standard for handling the transition from visual Web browsing to synthesized text-to-speech information access. This book provides Web designers, database managers, and systems designers with all the tools and templates they need to accomplish this transition in the least amount of time and at the lowest possible cost. Mark Miller walks readers step-by-step through ten real world applications-from statement of the problem through code examination, error checking, and deployment-to clearly demonstrate how to use currently available tools, techniques, and strategies for building Internet voice applications. Accompanying each applications project is a telephone number that allows readers to listen to, and interact with, an actual working example of the application.

Mark Miller
Format: Paperback, 400pp.
Publisher: Wiley, John & Sons, Incorporated
Published: March 2002

VoiceXML: Strategies and Techniques for Effective Voice Application Development with Voicexml 2.0 with CD-ROM

Providing insights that will help your company improve customer service quality and reduce costs, this informative reference manual introduces you to VoiceXML and serves as a practical programming resource for professional VoiceXML developers. You’ll learn how to create a VoiceXML development environment, and receive tutorials on topics such as VoiceXML 2.0 vendor-independent grammars and deployment options for successful voice applications. Two appendices contain the source code for field service case studies and various VoiceXML tips and tricks.

Chetan Sharma, Jeff Kunins
Format: Paperback, 496pp.
Publisher: Wiley, John & Sons, Incorporated
Published: December 2001
Edition Desc: Book & CD-ROM

Voice Enabling Web Applications: VoiceXML and Beyond

Ken Abbott’s Voice Enabling Web Applications: VoiceXML and Beyond is a comprehensive introduction to the syntax, concepts and strategies underlying the development of voice-based Internet applications. You’ll learn how VoiceXML (VXML) is the perfect candidate for creating voice-enabled applications, accomplished through a summary and comparative analysis of the roles both markup languages and user interfaces play in creating today’s Web architectures. You’ll be introduced to VXML syntax and programming concepts, quickly learning how to develop dynamic voice applications by following along with the creation of a voice-enabled personal information manager. You’ll also learn about Voice User Interface (VUI) design principles, gaining valuable insight into the techniques used to create efficient, user-friendly voice applications.

Ken Abbott
Format: Paperback, 256pp.
Publisher: APress L. P.
Published: November 2001
Edition Desc: Book & CD-ROM

The VoiceXML Handbook

Not a telephony expert? Not a Web expert? No problem, Bob covers all the background you’ll need: how the Web works, how telecom and computer telephony work, XML, voice browsers and more. Once you’ve understood the background, Bob starts with a “Hello, World” application–a VoiceXML page which answers the phone and speaks to you–then leads you step by step through all the features of VoiceXML, including VoiceXML 2.0.

Bob C. Edgar
Format: Paperback, 1st ed., 481pp.
Publisher: C M P Books
Published: March 2001