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July / August
2002 Features
ARTICLE
ONE
The
IETF Speech Services Control Working Group
By
Eric Burger
Speech recognition technology has become an essential
building block for a new wave of next generation enhanced
services. Speech resources such as automated speech
recognition (ASR), text-to-speech (TTS), and speaker
verification (SV) are becoming key features in a range
of new services that help businesses manage their work
force and customer base more efficiently and enable
consumers to communicate in compelling new ways. We
are just now seeing interesting applications where you
speak to an application and it responds to you, such
as automated stock trading, airline reservations, and
e-mail by phone. Speech resources make these interesting
and useful applications possible.
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ARTICLE
TWO
Update
on SSML
By
Daniel C. Burnett
The Speech Synthesis
Markup Language (SSML), as its name implies, provides a standardized annotation for
instructing speech synthesizers on how to convert written language input into spoken
language output. This language has been under development within the Voice Browser
Working Group (VBWG) of the World Wide Web Consortium (W3C) for a few years. This
article provides a brief update on the status and future of SSML. For background
on SSML and an introduction to its features.
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Copyright
© 2001 VoiceXML Forum. All rights reserved.
The VoiceXML Forum is a program of the
IEEE Industry Standards
and Technology Organization (IEEE-ISTO).
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