Spain's leading Internet bank and brokerage firm, Bankinter, increased
customer satisfaction with an innovative VoiceXML-based multimodal
banking application created by Kirusa and Loquendo.
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In order to inform and to reduce the risks for residents in areas that have experienced floods, the French Regional Direction of Environment of the Region Centre (DIREN) has deployed a VoiceXML-based information system developed by Eloquant, a European VoiceXML specialist. Read more >>
Virgin Atlantic’s successful VoiceXML-based deployment,
built on the foundation of the Nuance Voice Platform™, allowed
the company to improve its customer experience, reduce costs and
support its brand identity. Read
more >>
Miami Children’s Hospital chose Teges Corporation’s
i-Rounds software, powered by IBM WebSphere Multimodal Environment,
to provide physicians and nurses with the option of using spoken
commands to access patient records and enter repetitive information.
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E*TRADE and Tellme collaborated to design a phone system that
Tellme runs that uses VoiceXML, both to achieve real business
results and to improve the customer experience. Read
more >>
By leveraging VoiceGenie's VoiceXML 2.0-compliant platform, mobilkom
austria was able to use the same Web server and business logic
for both the WAP interface and the voice interface, leading to
lower deployment costs and rapid development time. Read
more >>
M1 consolidated multiple existing interactive voice response systems
onto the HP OpenCall Media Platform to have the flexibility to
rapidly add additional voice-driven services to its roster of
offerings and allow customers one-number access to all M1 services.
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The Voice Portal in the Siemens HiPath OpenScape, powered by Vocalocity’s
VoiceXML Browser, enables telephone access to e-mail, voice mail,
contact lists, calendars, workgroups, documents and more. Using
touchtone commands or directed speech, users can also access the
OpenScape Web application to change their presence status, specify
a preferred phone and initiate conference calls with predefined
workgroups. Read
more >>
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