IBM (www.ibm.com/pvc/) is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key Business Partners, IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of e-business."


"As a leading player in speech technologies and voice platforms, Loquendo believes that VoiceXML 2.0 and related specifications are an essential step forward in promoting the speech application market. Indeed, it will boost the speech market, by enabling service providers, content creators, operators and voice portals to deliver a much richer user experience. Loquendo high-quality, high-performance technologies and platforms power over 2,000,000 calls every day in the telecommunications and enterprise markets throughout the world and guarantee solutions in 15 languages. Loquendo is very pleased to contribute to the development of VoiceXML and ill continue to give a strong support to W3C and VoiceXML Forum activities." - Daniele Sereno, Vice President Product Engineering, Loquendo

Loquendo (www.loquendo.com) with over 30 years R&D expertise is at the forefront of the global speech technologies market. Its high-quality, high-performance technologies (Loquendo TTS, Loquendo Embedded TTS, Loquendo ASR, Loquendo Speech Server, Loquendo Speaker Verification) and platforms guarantee systems integrators the best solutions in 15 languages - with more coming soon. From its headquarters in Turin, Italy, Loquendo deploys technologies that power over 2,000,000 calls every day in the telecommunications and enterprise markets throughout the world.

“Mediaford is making pioneering advances in communication solutions for everyone to access the Internet at anytime, anywhere with voice.” - syJung, senior engineer, Mediaford Inc.

Mediaford Inc. (www.mediaford.co.kr) is making pioneering advances in communication solutions for everyone to access Internet at anytime, anywhere with voice.


"As a founding member of the VoiceXML Forum, and a key technical contributor to the W3C's recently announced VoiceXML 2.0 Candidate Recommendation, Motorola is excited by the strong interest in and adoption of VoiceXML within the industry. As the role of VoiceXML broadens into the developing multimodal ecosystem, we strongly endorse the many ongoing initiatives and activities taking place within the VoiceXML Forum. Motorola fully backs the W3C's work to produce a multimodal standard and is extremely pleased to endorse the proposed X+V multimodal markup standard -- an elegant combination of two successful W3C standards: XHTML and VoiceXML." – Mark Randolph. Fellow of the Technical Staff and Director of the Mobile Platforms and Service Laboratory, Motorola, Inc.

Motorola, Inc. (www.motorola.com) (NYSE:MOT) is a global leader in wireless, automotive and broadband communications. Sales in 2002 were $27.3 billion. Motorola is a global corporate citizen dedicated to ethical business practices and pioneering important technologies that make things smarter and life better for people, honored traditions that began when the company was founded 75 years ago this year.


“Phonologies is committed to help businesses take advantage of the voice technologies to better serve their customers. We provide customized voice browsers for easy migration from legacy systems. Our VoiceXML and SIP based self service platforms can serve from a small travel agency to a distributed call center. Our innovative licensing schemes make these technologies affordable for even SME markets.” - Rajkiran Talusani, CEO, Phonologies (India) Pvt. Ltd.

Phonologies (India) Private Limited (www.phonologies.com) was founded in July 2001 with a vision "to constantly provide VOICE to the next generation of TECHNOLOGY breakthroughs". Phonologies develops and markets Core Voice Technologies based on VoiceXML and SIP and customized voice application solutions for Call Centers, Information Centers, Telcos, ISPs and Enterprises to provide enhanced 24/7 selfservice applications. Phonologies' flagship product InterpreXer 2.0, a 100% VoiceXML 2.0 Compliant Voice Browser which supports distributed Speech Recognition, Text-to-Speech and IP based communication components. Phonologies has a strategic alliance with the Indian Institute of Technology, Mumbai to carry out research and development. An incubation unit has been set up at the Kanwal Rekhi School of Information at IIT Campus.


“Simitel is the leading voice ASP in Mexico. In 2001, the company embraced VoiceXML for the development of speech driven services. Our platform is architected around our proprietary VoiceXML interpreter Si-VOX. We have developed several VoiceXML applications ranging from a Domino’s Pizza restaurant locator processing over 90,000 calls per month to a Mexican Spanish e-mail by phone application trialed by Avantel. The seamless integration between VoiceXML and Java has allowed Simitel to interface to exotic back-end systems found in Mexican corporations. VoiceXML is revolutionizing the speech industry and will play a crucial role in bridging the digital divide in Mexico.” - Serge Kruppa, CTO, Simitel

Simitel (www.simitel.com) is a Mexican company engaged in the development and commercialization of a proprietary voice application service provider platform consisting of automated speech–recognition and text–to–speech–based technologies especially tailored for the region’s corporate and carrier/service provider markets. The platform is aimed at enabling reliable, scalable, on–demand solutions focused on the following business opportunities: (i) helping corporations save on customer call processing costs while improving quality of service and (ii) enabling carriers and service providers to increase/enhance their product offering for revenue generation.


“VoiceXML enables sophisticated informational/support applications as well as transactional applications built with the TuVox CVR system to be deployed simultaneously on multiple vendors VXML platforms. This provides TuVox and our customers unprecedented flexibility by allowing us to easily migrate solutions from hosted to premise models. TuVox CVR is also able to add value to existing VXML platforms the customer may already have acquired. We continue to see strong interest in and adoption of VoiceXML based solutions such as TuVox CVR applications.” - Steven S. Pollock, Executive Vice President & Co-Founder, TuVox

TuVox (www.tuvox.com) TuVox is in the business of building superior speech systems that get information to your customers in a fast, usable and cost-effective manner. TuVox was founded in 2000 with the mission to push forward the frontier of speech recognition in the call center. We've built solutions for creating highly interactive natural-language systems that can cost-effectively automate a broad variety of calls. As part of a customer relationship management (CRM) system, TuVox enables customers to automate level one technical support calls, and integrate automation with live agents. The TuVox Conversational Voice Response (CVR) System consists of a platform and application modules that use innovative new ways to create automated dialogues with callers. The automated dialogues can be fully integrated with live agents, providing an ideal mix. TuVox technology drives down the costs of developing, testing, and maintaining speech applications in ways that will save you money through lower call center costs while saving your
customer's sanity by eliminating those pesky 'pound' and 'star' keys for good.

  “VocaLabs' research has shown that customer-centric service improves customer loyalty and contributes directly to the bottom line. Customer service should be built around the needs of the caller, not the needs of the company. We quantify the impact and measure the effect of customer service to build more profitable relationships.” - Peter U. Leppik, CEO, Vocal Laboratories, Inc.

Vocal Laboratories, Inc. (www.vocalabs.com) provides cost-effective caller satisfaction and usability data for customer service operations. Our customers include enterprises, call center consultants, and equipment vendors. We have the unique ability to evaluate a service at any stage of development, from prototype to live in the field. The results of our surveys can be used to directly improve the caller experience, increase customer loyalty, and dramatically improve the ROI for automated services. Only VocaLabs provides a costeffective way to gather information from enough real callers to provide meaningful satisfaction data, even on pre-launch services.


“The voice industry is migrating from expensive proprietary solutions to open and flexible best-of-breed solutions. Customers have been demanding this for years, and VoiceXML is delivering this today," says Jeff Haynie, Vocalocity's CTO. "VoiceXML lets companies like Vocalocity provide core voice platform software that is easy for OEM customers to integrate and extend. By concentrating on a single solution layer, we can lower the cost of the platform layer, increase functionality, and enable our customers to focus their resources on activities that differentiate themselves from their competitors.” - Jeff Haynie, CTO, Vocalocity

Vocalocity’s (www.vocalocity.net) voice software simplifies and accelerates the deployment of voice applications for system manufacturers, hosting providers and software companies. These customers look to Vocalocity to provide key voice infrastructure components at a lower cost with higher functionality than can be found anywhere else in the market. Vocalocity’s intuitive interface streamlines installation, management and monitoring of voice applications including customer self-service, remote workforce management, and transaction processing.


“There is clear, industry-wide momentum behind VoiceXML 2.0 as the dominant language for deploying open-standards voice applications. Each day, millions of calls around the world are answered by VoiceXML-based infrastructure and we expect this adoption to continue. The trend away from legacy, proprietary-based IVR systems speaks volumes to the value that VoiceXML applications deliver to an enterprise environment.” - Cheryl Alden, Marketing Director, VoiceGenie Technologies Inc.

VoiceGenie (www.voicegenie.com) is the worldwide leader in VoiceXML Gateways, Development Environments, and Tools. Each day, deployed VoiceGenie infrastructure answers over one million calls. The VoiceGenie VoiceXML Gateway – first to offer 100% VoiceXML 1.0 and 2.0 compliance and first with support for multiple speech recognition and text-to-speech engines – allows any phone to access Voice Web applications. It was ranked # 1 hosted VoiceXML Gateway by CT Labs, and given the 2002 Product of the Year award by TMC. More than 2000 companies are using VoiceGenie’s Gateway solutions worldwide, including AT&T, AIG, Continental Airlines, Eli Lilly, France Telecom, Merck, Mobilkom Austria, Orange, SBC Technology, Verizon, Vesta, Wildfire, and many more.


“VoxSurf was the first company to realize the importance of the VoiceXML standard in the mobile messaging marketplace and in particular its role in Next Generation Voicemail and in general the future success of IP based messaging services - we are a market leader in the implementation of open speech technology in the field of messaging.” - Andy Munarriz, CEO & Co-founder, VoxSurf

VoxSurf (www.voxsurf.com) is focused on the delivery of modular communications solutions to Communications Service Providers such as Mobile and Fixed Line Operators, MVNOs and Business ISPs. Our Next Generation Voicemail and MobileMail products are a perfect fit for their target customer base and the MobileOffice product allows the Service Provider to offer their enterprise customers a service that will provide mobile access to their corporate email, voicemail, calendar, tasks, and contact list.


  “Weblicon has standardized on VoiceXML for voice-enabling our Personal Information Management (PIM) system, because VoiceXML was the only standard that provided true cross-vendor compatibility and advanced functionality. We have developed voice access with one voice browser vendor and could easily switch to another vendor later without any disruption. Interoperability is key for success. VoiceXML provides that.” - Carsten Brinkschulte, CEO, Weblicon Technologies AG

Weblicon Technologies AG (www.weblicon.net) develops and licenses highly scalable Personal Information Management (PIM), Messaging and Synchronization software for telecommunication companies, portals and Internet service providers. The Weblicon products are based on industry standards such as VoiceXML, IMAP, LDAP and SyncML and provide true interoperability in a multi-vendor environment within the complex network infrastructure of a telecommunication company or Internet service provider.